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Free Bonus, Welcome Bonus and Reload Bonuses
A Free Bonus is a bonus obtained under certain promotions or offered when you sign up with us for the first time. A Welcome Bonus is a first time sign up bonus that is triggered when you first deposit. This cannot be combined with any other bonus or promotion nor can it be given to future deposits. However sometimes they may be offered as a one time bonus offer on a single deposit within a defined period of time and are only available to selected members. Reload bonuses operate under the same terms and conditions as a welcome bonus.
Bonus Eligibility
A welcome bonus is available to all members on their first deposit. Only one Welcome bonus is available per member. Bonuses on further deposits are available only on selected deposits, providing you have been selected to receive a bonus. In the event a member deposits an amount that does not qualify for a bonus they will not be able to claim the bonus on subsequent deposits that would have qualified for a bonus. Qualifying members will have their account credited with the bonus providing their deposit meets the minimum and maximum deposit requirements.
Bonus Types
The following types of bonus are defined as follows: Free bonus, Fixed Bonus - Bonus amount is a fixed value. Deposit bonus - Bonus amount is a percentage of the member's deposit. A 50% Deposit bonus would be a bonus equal to half the member's deposit (up to a maximum value defined in the bonus rules, usually 100 pound (£ 100)).
Wagering Requirements
All bonuses are subject to wagering requirements, which need to be completed before they can be transferred to the Balance Meter; from where they can be withdrawn. This will differ depending on the bonus offered; see individual bonus terms and conditions for full details. Wagers on each game will contribute different amounts towards your wagering requirements. Your wager requirements will be displayed to you in the My Account section of the website under the option ‘Bonus Overview’. You will be presented with an example of how much you will need to wager. Excluded games will be listed on the bonus information page on the website. Further information regarding bonus rules are published on our website under the section entitled 'Information', by accepting a bonus from us you confirm that you are in agreement with these rules. Wagering requirements apply for all of our standard bonuses. Members will be required to wager the original bonus amount a certain number of times before the bonus is unlocked and transferred to the customers balance meter, where it may be withdrawn. Example: For a bonus of £10 with 20 times wagering requirements the player will be required to wager £200 before the bonus is unlocked for withdrawal. During this time all winnings from wagering with this bonus will be returned to the players bonus balance. Certain games may contribute towards the wagering requirements at different ratios.
Wagering Order
In the event of a win from a game played using your bonus, your bonus balance will be credited with all win amounts until the wagering requirements are completed. You will not be able to withdraw any winnings won when wagering with bonus money until you have met the wagering requirements of your bonus and the funds are transferred to your Balance Meter.
Withdrawal Restrictions
If you have an active bonus in play you may be able to withdraw part or no part of your total funds depending on the bonus received. Your bonus is non-withdrawable until the wagering requirements have been met. Once you have met the wagering requirements, you will be able to withdraw any available funds on your balance meter. Deposit bonuses & Free rounds (bonuses) will expire should a withdrawal or partial withdrawal be requested from the balance meter if they are active on the account and the wagering requirements have not been completed. The minimum withdrawal is £25 All withdrawals will be subject to audit before being processed. The Operator reserves all rights to void bonuses or any winnings for failed audits. The Operator reserves the right to modify these rules or cancel this promotion at its sole discretion.
Depositing with an Active Bonus
A member may make any number of further deposits without affecting the bonus in any way. All deposits are added to a member’s account as withdrawable funds.
Bonus Rules
By accepting a bonus or participating in a promotion, you agree to be bound by these rules and to the decisions of the Operator (whose decisions are final and binding in all respects). All bonuses are subject to our official Terms and Conditions, which shall be binding in all cases. Specific bonus rules including the wagering requirements for individual bonuses are detailed in the ‘Information’ Section of our website and under the ‘Promotions’ Section. By accepting a bonus from us you confirm that you are in agreement with our general bonus terms and conditions as well as specific bonus rules detailed in the aforementioned sections. If you are unsure about the bonus rules and conditions please contact [email protected] before accepting the bonus .
Additional Bonuses and Promotions
The Operator reserves the right, at its sole discretion, to provide additional bonuses or complimentary payments to members either applied directly to the account or through mechanisms such as offering the facility for members to participate in bonus games and promotions. The application of a bonus or 'comp' to a member's account or the offering of bonus games does not oblige the Operator to make any similar payment or offer to any other member.
Validity and Expiry
Unless otherwise indicated in the Promotion Correspondence or an On-line Promotion, a promotion is intended for the addressed recipient or category of recipient only and cannot be transferred. If you are not the intended recipient or within the intended category of recipient then the offer is null and void. The Promotion Correspondence or On-line Promotion may also indicate a period after which the bonus will expire. PlaySunny reserves the right to alter, terminate or withdraw bonuses at any time and at its own discretion. If an account is inactive for a period of 3 months or more then any bonus on that account will be automatically removed by PlaySunny and deemed to be forfeited.
Bonus Abuse
In the event that the Operator believes a member is abusing or attempting to abuse a bonus or other promotion, or is likely to benefit through abuse or lack of good faith from a gambling policy adopted by us, then we may, at our sole discretion, deny, withhold or withdraw from any user any bonus or promotion, or rescind any policy with respect to that user, either temporarily or permanently, or terminate that user's access to the Services and/or block that user's account.
Special Promotions
From time to time the Operator may offer themed events and special promotions allowing players to win extra prizes. The Operator reserves the right to determine the member qualification criteria of the bonus promotion.